Cookie Policy

Effective Date: April 8th, 2026

This Cookie Policy explains how Team Excellence Solutions (“Company,” “we,” “us,” or “our”) uses cookies and similar technologies when you visit our website (“Website”). It also explains your rights and choices regarding these technologies.

This policy is designed to comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).

1. What Are Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit a website. We may also use similar technologies such as pixels, tags, scripts, and local storage (collectively, “Cookies”).

Cookies may collect information such as:

IP address

Browser type and device information

Pages visited and time spent

Referring URLs

Interactions with our content

2. How We Use Cookies

We use Cookies to:

Operate and maintain our Website

Provide secure access to our services

Improve performance and user experience

Analyze traffic and usage patterns

Deliver marketing, advertising, and retargeting

Manage leads, funnels, and communications

3. Types of Cookies We Use

a. Strictly Necessary Cookies

These Cookies are essential for the Website to function properly and cannot be disabled. They include authentication, security, and session management.

Legal basis (GDPR): Legitimate interest

b. Performance and Analytics Cookies

These Cookies help us understand how users interact with our Website so we can improve functionality and performance.

Examples may include:

Page visits

Traffic sources

User behavior

Legal basis (GDPR): Consent (where required)

c. Functional Cookies

These Cookies remember your preferences (such as login details or settings) to provide a more personalized experience.

Legal basis (GDPR): Consent or legitimate interest

d. Marketing and Advertising Cookies

These Cookies track your browsing behavior to help us deliver relevant marketing and measure campaign effectiveness.

Legal basis (GDPR): Consent

4. Third-Party Services (Kajabi & GoHighLevel)

We use third-party platforms to operate our business, including:

Kajabi

Kajabi powers our website, courses, and digital products. Kajabi may use cookies to:

Enable site functionality

Track user sessions

Analyze performance

Support marketing and email automation

GoHighLevel

GoHighLevel is used for CRM, funnels, lead tracking, and marketing automation. It may use cookies and tracking technologies to:

Track user interactions across pages and funnels

Attribute leads and conversions

Support SMS/email marketing and automation

Enable remarketing and follow-up sequences

These third parties may collect and process data in accordance with their own privacy policies.

5. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

Consent – for non-essential cookies (analytics, marketing)

Legitimate interests – for essential website functionality

Contractual necessity – when providing services you request

You may withdraw your consent at any time.

6. Your Rights (GDPR)

If you are in the EEA, you have the right to:

Access your personal data

Correct inaccurate data

Request deletion of your data

Restrict or object to processing

Request data portability

Withdraw consent at any time

To exercise these rights, contact us at: [Insert Email]

7. Your Rights (California – CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect, use, and disclose

Request deletion of your personal information

Correct inaccurate information

Opt out of the “sale” or “sharing” of personal data

Limit use of sensitive personal information (if applicable)

Not be discriminated against for exercising your rights

Do Not Sell or Share My Personal Information

We do not sell personal information in the traditional sense. However, certain cookie-based advertising or tracking may be considered “sharing” under California law.

You may opt out by:

Adjusting cookie preferences on our site

Using browser privacy controls

Contacting us directly

8. Managing Your Cookie Preferences

You can manage cookies in the following ways:

Use our cookie consent banner (if available)

Adjust your browser settings to block or delete cookies

Use third-party opt-out tools (e.g., Global Privacy Control signals)

Please note: disabling cookies may impact website functionality.

9. Data Retention

Cookies may remain on your device for varying periods:

Session cookies: deleted when you close your browser

Persistent cookies: remain until expiration or deletion

Retention periods vary depending on the purpose of the cookie.

10. International Data Transfers

Your information may be transferred and processed outside your country, including in the United States. We take appropriate safeguards to ensure your data is protected in accordance with applicable laws.

11. Updates to This Policy

We may update this Cookie Policy periodically to reflect legal, technical, or operational changes. Updates will be posted on this page with a revised effective date.